Privacy Policy

Effective Date: October 7, 2026

Brighter Construction LLC (“Brighter Construction,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, receive, use, and protect personal information in connection with the property maintenance services we provide.

1. Personal Information We Collect or Receive

We may collect or receive personal information necessary to coordinate and complete maintenance services, including:

• Name
• Phone number
• Email address, when provided
• Property or service address
• Maintenance request and work order information
• Scheduling and appointment information
• Communications related to the requested service

Brighter Construction may receive this information from our property management clients through their work-order management portals or other authorized business systems when a maintenance work order is assigned to us. This information is provided solely so that we can contact the tenant or resident, coordinate the requested service, and complete the assigned maintenance work.

2. How We Use Personal Information

We use personal information only as necessary for the assigned maintenance service and related business operations, including to:

• Contact tenants or residents regarding assigned work orders
• Schedule and confirm service appointments
• Send appointment reminders
• Provide scheduling and service updates
• Coordinate access to the property
• Communicate about the maintenance request
• Complete and document assigned work orders
• Maintain appropriate service and business records

We do not use tenant or resident information for unrelated marketing or promotional purposes.

3. How We Share Personal Information

Brighter Construction LLC does not sell or rent tenant or resident personal information. We do not share tenant or resident information with other property management companies or third parties for their own marketing or promotional purposes.

Information received in connection with a work order is used only as necessary to coordinate and provide the requested maintenance service. Service providers that support our communications or business systems, such as telecommunications or SMS platform providers, may process limited information on our behalf solely as necessary to provide those services.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, safety, or property.

4. SMS/Text Messaging Privacy

Brighter Construction LLC may use SMS/text messaging to communicate about maintenance services and assigned work orders. Messages may include scheduling communications, appointment confirmations and reminders, and service updates.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers and SMS consent information are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

5. Data Security

We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, use, disclosure, or loss. However, no electronic transmission or storage method can be guaranteed to be completely secure.

6. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain work order and business records, comply with applicable legal obligations, resolve disputes, and protect our legitimate business interests.

7. Your Choices

You may contact us with questions regarding your personal information or our privacy practices. To stop receiving SMS messages from Brighter Construction LLC, reply STOP to any SMS message from us.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

Brighter Construction LLC
Email: workorders@brighter-construction.com
Phone: (252) 525-4954